Apexx Global

Product Features 5

• Product Suite - Pay by Link
• Product Suite - Tokenisation
• Product Suite - 3DS Processing
• Product Suite - Virtual Terminal
• Product Suite - Direct Debit

The Atomic Portal 3

• Atomic Portal - Features, Access and Login
• Atomic Portal - Transactions
• Atomic Portal - Dashboards

Getting started with APEXX 2

• Onboarding - Stages of an APEXX implementation
• How does APEXX mitigate the risk of service interruptions?

Getting in Touch 4

• Contacting Support
• Incident Management at APEXX
• Relationship Management at APEXX
• APEXX Support Portal for Merchants and Partners

General Payment Industry Concepts 9

• What are the key players in the payments industry and what is their role?
• What are interchange ++ fees?
• What are blended rates?
• What is DCC?
• What is multi-currency pricing?

View all 9

Transaction Processing FAQs 7

• How do I process refunds via APEXX?
• How do I process Original Credit Transactions (unlinked refunds)?
• How does APEXX track chargebacks?
• How do I process recurring (merchant-initiated/MIT) transactions?
• What does a transaction response of "5 - Do Not Honour" mean?

View all 7

Orchestration at APEXX 4

• Orchestration - Cascading
• Orchestration at APEXX
• Orchestration - Understanding Routing
• Orchestration - Smart Split

GDPR 28

• What is GDPR?
• What is considered a Data Breach?
• How does APEXX comply with my rights to be informed?
• What is personally identifiable information?
• How does APEXX deal with a Data Breach?

View all 28

PCI-DSS 4

• How do I report a possible security issue to APEXX?
• Why do I have to validate PCI DSS compliance if APEXX is already PCI DSS compliant?
• What version(s) of TLS does APEXX support?
• What is APEXX' retention period for payment data?

ISO 0

Application Security 0

Transaction Processing 12

• How do I activate fraud checks?
• How can I release a preauthorisation in APEXX?
• How can I track a transaction from initial request through to settlement?
• How do I find the ARN number for a transaction?
• I have a question about a settlement on my merchant account

View all 12

Resources for Merchants 39

• API documentation
• How long will it take my development team to integrate my web checkout with APEXX?
• What do I need to consider when planning my integration to APEXX?
• Does APEXX offer a hosted payment page?
• Can I use my own branding on the hosted payment page?

View all 39

Implementing 3D Secure 2.0 4

• How do I obtain credentials for the Cardinal JFrog Artifactory?
• Implementing 3D Secure 2.0 - Hosted Payment Page
• Implementing 3D Secure 2.0 - Direct Integrations with Client Side Encryption (CSE)
• Implementing 3D Secure 2.0 - Direct Integrations

Release Notes 2023 6

• Sprint 23.6 - Release Notes
• Sprint 23.7 - Release Notes
• Sprint 23.8 - Release Notes
• Sprint. 23.9 - Release notes
• Sprint. 23.10 - Release notes

View all 6

Release Notes 2024 2

• Release Notes - Post-Code Freeze Sprints
• Release Notes - Sprints 24.2 & 24.2.1 (Platform)