Transaction Processing

How does APEXX notify merchants of transaction failures?
The APEXX API notifies of transaction outcomes through API responses and through webhooks. 1. API Responses API responses are synchronous messages, whi...
Wed, 19 Feb, 2020 at 3:29 PM
What codes does APEXX use for declined transactions?
A declined transaction is a payment request that has been rejected by the cardholder's bank for some reason. Transactions may also be declined by the m...
Wed, 19 Feb, 2020 at 3:30 PM
What codes does APEXX use for failed transactions?
A failed transaction is a payment request that could not be completed due to a reason other than an issuer or processor decline. For example, a customer may...
Wed, 19 Feb, 2020 at 3:30 PM
How are multi-currency transactions settled?
How transactions in foreign currencies are settled depends on the agreement a merchant has with their acquiring bank. Payments may be settled in the sam...
Wed, 19 Feb, 2020 at 3:32 PM
How can I track a transaction from initial request through to settlement?
Once a customer has initiated a payment request, the transaction will pass through several systems - the merchant's own application, APEXX, the acquiri...
Thu, 9 Jan, 2020 at 11:26 AM
What is the difference between the Dynamic Descriptor and Merchant Reference fields?
The APEXX API provides two different reference fields for payment and credit transactions, merchant_reference and dynamic_descriptor.  The merchant re...
Thu, 9 Jan, 2020 at 11:25 AM
How do I find the ARN number for a transaction?
Issue: A customer has requested the ARN number for a transaction carried out on your website or application. Cause: Something may have gone wrong with...
Tue, 30 Jul, 2019 at 1:01 PM
Why are some of our transactions being translated into an incorrect currency?
Issue: You have taken a payment in one currency (for example, USD) but the payment was unexpectedly converted into a different currency (for example, GBP)....
Thu, 23 Jan, 2020 at 3:53 PM
What does the error "Webhook url should contain same domain as account webhook url" mean
PURPOSE You receive a response with the message "Webhook URL should contain same domain as account webhook URL" when attempting to process a tran...
Wed, 6 May, 2020 at 1:41 PM
I have a question about a settlement on my merchant account
Merchant account settlements (i.e. the transfer of funds from your merchant account into your business bank account) are dealt with by your acquiring bank, ...
Tue, 8 Oct, 2019 at 11:57 AM