Dispute/Chargeback Questions

What is a dispute/chargeback?
A dispute (also known as a chargeback) occurs when one a cardholder questions your payment with their card issuer. The issuer creates a formal dispute which...
Mon, 22 Jan, 2018 at 11:59 AM
How can I monitor my Chargebacks?
1. Login with your credentials  2. Click on the Dashboard Menu > Reports > Chargebacks  3. All chargebacks will appear on the screen...
Wed, 28 Feb, 2018 at 2:39 PM
Is there a fee for disputes/chargebacks?
The Acquirer may charge a dispute fee, levied by the card network. If so, the fee is deducted from your account balance with your Acquirer.
Mon, 22 Jan, 2018 at 12:01 PM
How can I dispute the chargeback?
Please contact your Acquirer for more information on how to dispute a chargeback. 
Mon, 22 Jan, 2018 at 12:01 PM