Refund Questions

How do I issue a refund?
You can refund transactions where transaction status is “Settlement Completed”. If status is “Authorised” you can Void the transaction.  1. Access the D...
Wed, 28 Feb, 2018 at 1:15 PM
I want to give a refund to a different card
For Anti Money Laundering purposes, we do not allow you to refund to a different card. 
Mon, 22 Jan, 2018 at 11:42 AM
A shopper says they did not receive a refund. How can I check this?
You can easily check whether a refund has been issued for a particular transaction by following these steps: 1. Login with your credentials  2. Se...
Wed, 28 Feb, 2018 at 1:19 PM